Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, mailing address
Order Details: Billing/shipping information, purchase history
Technical Information: IP address, browser type, device information, and website usage data via cookies and analytics tools
Communication Records: Emails, phone calls, and any messages you send to us

We only collect personal data that is necessary for providing our services and improving your experience.

2. How We Use Your Information

We use your information to:

Process orders and deliver products
Respond to your inquiries and customer service requests
Send updates about your order or our products/services
Improve website functionality and user experience
Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. How We Protect Your Information

We take data security seriously. Your information is stored securely and protected against unauthorized access, alteration, disclosure, or destruction using encryption, secure servers, and restricted access procedures.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, understand user behavior, and analyze site traffic. You can modify your browser settings to manage or disable cookies at any time.

5. Third-Party Services

We may use trusted third-party services (e.g., payment processors, shipping partners) that help us operate our business. These parties are only given the information necessary to perform their functions and are required to protect your data.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections or updates to your information
Request deletion of your data (subject to legal and operational requirements)
Withdraw consent for data use where applicable

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax or accounting regulations).

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our site constitutes your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

(438) 791-5519
Galeries de Bois Montréal

A-12050 BLVD Laurentien Montreal (Québec) H4K1M9 Canada